General conditions
These general conditions regulate the conditions of access and use of the web portal www.murisbrand.com (hereinafter, the website), which Eunoia Digital SL. (onwards, EUNOIA) makes available to Internet users.
The use of the website implies full and unreserved acceptance of each and every one of the provisions included in these general conditions. Consequently, the user of the website must carefully read this Legal Notice on each of the occasions in which he intends to use the website, since the text could be modified at the discretion of the owner of the website, or due to a legislative change, case law or business practice.
The language used by the owner on the web will be Spanish. EUNOIA DIGITAL SL is not responsible for the non-comprehension or understanding of the language of the web by the user, nor for its consequences.
1. Industrial and intellectual property
1.1 Industrial ownership of the website
Name of the owner: EUNOIA DIGITAL, SL
Address: Gran Via Carles III, 98 4-2
CIF: B66936790
Email: hello@murisbrand.com
Mercantile Registry of Barcelona Volume 45789 Invoice 001 Sheet B-499049 1st inscription.
1.2 Intellectual property
The entirety of this website is protected by the laws on Intellectual and Industrial property. Unless otherwise indicated, the intellectual property rights over these contents correspond exclusively to EUNOIA.
The user acknowledges that the use of the content is strictly limited to the user's own personal purposes and that the unauthorized reproduction, distribution, communication or transformation of such works constitutes an infringement of intellectual property rights.
Likewise, the user will refrain from using the contents and, in particular, the information of any kind obtained through the web to send advertising, communications for direct sales purposes or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people regardless of their purpose. It will also refrain from commercializing or disclosing said information in any way.
2. Access, use and content of the website
2.1 Access and use of the website
The website provides its users with access to information and services provided by EUNOIA to those people or organizations interested in them.
Access to the website is free for its users.
In general, the access and use of the website does not require the prior subscription or registration of its users.
These conditions of use regulate access to this website by customers of EUNOIA and other Internet users. By the mere use of this website, the user expresses his unreserved acceptance of these conditions of use.
EUNOIA reserves the unilateral right to modify these conditions of access to the website, as well as the contents included therein.
2.2 Website content
EUNOIA may modify the contents without prior notice, as well as delete and change these within the web, such as the way in which they are accessed, without any justification and freely, not being responsible for the consequences that they may cause to the users.
Likewise, the user will refrain from using the contents and, in particular, the information of any kind obtained through the web to send advertising, communications for direct sales purposes or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people regardless of their purpose. It will also refrain from commercializing or disclosing said information in any way.
The links or hyperlinks that third parties incorporate in their web pages, directed to this website, will be for the opening of the complete web page, not being able to express, directly or indirectly, false, inaccurate or confusing indications, nor incur in unfair or illegal actions in against EUNOIA.
3. Prices and payments
3.1 Prices
Discount codes are not cumulative with each other and do not apply to the selection of discounted or promotional items.
MURIS reserves the right to modify its prices at any time, while guaranteeing the purchaser the application of the price in force at the time of order confirmation. It will not be obliged to compensate the customer after the purchase.
Prices in euros (€) include VAT for sales within the European Union.
Prices are displayed in the customer's local currency. If the prices on murisbrand.com are displayed in a different currency than the user's country, the user can change the country of choice at the bottom left of the web page. Prices will update automatically.
Commissions for currency exchange depend on the bank, please consult the conditions with your bank. Shipping costs will be added to the price of the products and are indicated separately in the purchase process.
The final price of the product will depend on the market to which the shipment is made.
The sales periods will be subject to the legislation of each country.
3.2 Payments
MURIS offers the customer several payment methods. All those methods are secure and encrypted. EUNOIA DIGITAL SL cannot see or store customer information.
The online payment methods offered are displayed during the checkout process.
These methods also guarantee that no disinterested party can use the data, since they are based on protected algorithms that transmit the encrypted information, so that it is only visible to banking entities.
4. Shipping
4.1 Shipping costs
You can check here the list of countries to which we ship, shipping cost and delivery time.
4.2 Preparation times
The preparation of orders is fast, so we cannot guarantee the client the modification of his order, if requested.
We ship all orders within 24 - 48 hours after the order confirmation that the customer receives by email.
In the case of holidays and special events, such as Christmas, Black Friday, sales or national holidays, we cannot guarantee delivery in the indicated time due to the high volume of shipments.
If the customer thinks that his order is being delayed, he can contact our customer service team at hello@murisbrand.com
EUNOIA is not considered responsible for those external factors that may delay or prevent a delivery and are not covered by our logistics partners.
4.3 Shipping and order tracking
As soon as we ship your order, the customer will receive a confirmation email that provides a link to track the order.
In the event that the customer is not at the shipping address at the time of delivery, the transport company will contact him to manage the delivery.
5. Exchanges and returns
MURIS accepts exchanges and returns up to 30 calendar days after receipt of the product.
To make an exchange or return, the customer must make a request through this link.
The products must be returned in perfect condition, in their original box or wrapping, keeping the label, with all the accessories and without obvious signs of use.
If the product is not returned in perfect condition, MURIS will not accept its return and the customer must schedule a collection assuming the shipping costs. The client will be notified by email that they will have a maximum period of 30 calendar days to be collected, once this period has expired, MURIS will understand that the client renounces their products and reserves the right to donate or destroy them depending on their condition.
6. Customer service
In accordance with the provisions of the General Registry of Data Protection, the user may exercise their rights of access, rectification, cancellation/extraction, opposition, limitation or portability.
To do this, you will have to contact our customer service team via email hello@murisbrand.com.
7. Liability and jurisdiction
Both access to the website and the non-consensual use that may be made of the information contained therein is the sole responsibility of the person who carries it out. EUNOIA will not be liable for any consequence, damage or harm that may arise from such access or use. EUNOIA is not responsible for any security errors that may occur or for any damage that may be caused to the user's computer system (hardware and software), or to the files or documents stored therein, as a result of:
- The presence of a virus in the user's computer that is used to connect to the services and contents of the website.
- A browser malfunction.
- and/or the use of non-updated versions of it.
EUNOIA is not responsible for the reliability and speed of the hyperlinks that are incorporated into the web for the opening of others. EUNOIA does not guarantee the usefulness of these links, nor is it responsible for the content or services that the user can access through these links, nor for the proper functioning of these websites.
EUNOIA will not be responsible for viruses or other computer programs that deteriorate or may deteriorate the computer systems or equipment of users when accessing its website or other websites that have been accessed through links on this website.
8. Gift card conditions
8.1. Purchase
MURIS Gift Cards can only be purchased on our website, www.murisbrand.com.
The customer can choose the amount of the gift card on the product page: from €50 to €200. Its use is restricted exclusively to the purchase of MURIS products.
It is not possible to reload the balance of your MURIS Gift Card once it has been used.
Gift Cards can be paid for using any of the payment methods accepted on the MURIS website. A digital Gift Card cannot be paid for with another gift card, discount codes or other promotional discounts.
All MURIS Gift Cards are digital, and will be sent by email to the email address provided. No physical gift cards can be sent to any postal address.
Important:
Gift Card buyers must ensure that they provide the correct email address and are responsible for remembering it, as we cannot provide you with a new one if the Gift Card is deleted from your inbox.
You can purchase more than one Gift Card per purchase by choosing the "add to cart" option as many times as you wish.
The Gift Card code is emailed to the buyer on the date of purchase. The Gift Card will then be activated.
8.2. Use and validity in time and space
MURIS Gift Cards can be used at www.murisbrand.com.
MURIS Gift Cards can only be redeemed in euros (€).
To redeem a gift card, the code received by e-mail must be entered during the payment stage (checkout).
The Gift Card can be used as many times as desired until the balance is used up. If the purchase exceeds the value of the card, the extra amount can be paid by another available payment method.
The MURIS Gift Card expires 365 days after the date of receipt of the e-mail.
The MURIS Gift Card can be purchased from anywhere in the world. However, products purchased with the Gift Card will only be shipped to the following countries:
Spain (mainland and Balearic Islands), Portugal, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Sweden, Slovakia, Slovenia, Estonia, Greece, Latvia and Lithuania.
8.3. Special conditions for returns
The Gift Card is an electronic product, the main purpose of which is to be used as a method of payment. Therefore, Gift Cards cannot be returned or refunded.
Return of items purchased with a Gift Card: If the customer wishes to return an item purchased with a Gift Card, the amount will be credited to a new Gift Card.
If the customer chooses to return an item partially purchased with a Gift Card, the amount paid via the Gift Card will be credited to a new card, and not by any other means. The amount paid by another payment method will be credited to that same payment method.
8.4. Privacy
In order to process the purchase of a Gift Card, some personal data is required, such as: First Name, Surname and e-mail address. This data will only be used for the management of the electronic gift card and will not be kept for any other purpose.
8.5. Liability
The issuer of the Gift Card is MURIS BRAND, which is also the owner of the Gift Card. The Gift Card is a bearer document. The responsibility for the use and safekeeping of the card rests solely with the purchaser.
The purchaser of the Gift Card is solely responsible for its use and safekeeping. MURIS cannot be held responsible for the loss or cancellation of the Gift Card e-mail, and therefore no reimbursement or creation of a new card will be made.
Unless previously authorised in writing by MURIS, the Gift Card may not be used for advertising or promotional purposes for products or services marketed by third parties other than MURIS.
In the event of purchasing a gift card, MURIS is not responsible for non-receipt or delayed receipt by the purchaser for reasons beyond MURIS' control, such as: deficiencies in telecommunications lines, loss of information, inaccuracy of the purchaser's details on the Gift Card, impossibility of delivering the card to the email account provided by the purchaser or in the event that the email goes to spam.
This Notice shall be interpreted and governed in accordance with Spanish law. MURIS BRAND and the users, expressly waiving any other jurisdiction that may correspond to them, submit to the courts and tribunals of the user's domicile for any dispute that may arise from access to or use of the website. In the event that the user is domiciled outside Spain, MURIS BRAND and the user, expressly waiving any other jurisdiction, submit to the courts and tribunals of the domicile of Barcelona.